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Diagnostics
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PCS Team Performance

Team healthcheck to understand the team and unlock the potential.

What

  • PCS measures and improves team culture and leadership performance

  • Unique in what it measures and how it works, PCS is a digital survey-based solution that provides a simple, thorough analysis of team and leadership performance and wellbeing

  • An online survey across 6 segments with a dashboard report offering advice and practical suggestions on how to improve the score

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For

  • Team processes and performance management metrics that may no longer relevant in the new normal

  • Leaders who are uncertain about whether the right people are still in the right roles

  • Companies facing over-stretched L&D resources

 

Results​

  • Improved morale and lower turnover as people feel heard and are empowered to contribute

  • Knowing if the new baseline is fit for purpose and where to focus if it's not

  • Team is more self sufficient in the current context of stretched L&D resources

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How

  • Online diagnostic

  • Interactive dashboard reporting with tracking

  • Debrief with highly experienced coach and PCS accredited practitioner to draw up an action plan

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Why the PCS

  • PCS has been used over 25,000 times in more than 20 countries by organisations focused on performance improvement

  • Trusted by BBC, NHS, Maersk Oil Qatar, Thomson Reuters, Protection Vessels International

"PCS became fundamental for developing leaders and managing performance. It was included in all team leaders annual objectives”

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Director Customer Service Europe, Reuters Customer Service Management Centres

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